Privacy policy

Hótel Eldhestar (hereinafter referred to as “we”, “us”, or “our”) is committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy explains how we collect, use, and protect personal data, as well as our policies regarding cookies and other technologies.

Scope

This Privacy Policy applies to all visitors and customers of Hótel Eldhestar, including those who use our website, make online bookings, or interact with us through other channels.

Personal Data

We collect and process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Personal data includes any information that can be used to identify an individual, such as:

• • Name and contact information (email, phone number, address)
  • Booking and payment information
  • IP address and device information

• • Cookies and other tracking technologies (see below)

Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve the user experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that contain information about your interactions with our website.

You can manage your cookie preferences by clicking on the Fingerprint icon on the bottom left part of our website, which will direct you to our Cookie Management Platform. This platform allows you to:

• • Accept or reject cookies from specific categories (e.g., analytics, advertising, functionality)
  • View a list of cookies currently stored on your device
  • Delete cookies from your device

How We Use Personal Data

We use personal data for the following purposes:

• • To process bookings and payments
  • To communicate with customers and respond to inquiries

• • To analyze website traffic and improve the user experience

• • To personalize content and advertising

• • To comply with legal and regulatory requirements

Data Sharing

We may share personal data with:

• • Third-party service providers (e.g., payment processors, email marketing platforms)
  • Government agencies and law enforcement (as required by law)
  • Business partners and affiliates (as necessary for joint marketing or promotional activities)

Data Security

We take the security of personal data seriously and have implemented measures to protect against unauthorized access, disclosure, alteration, or destruction. These measures include:

• • Encryption of sensitive data
  • Secure servers and data centers
  • Regular security audits and penetration testing
  • Employee training and access controls

Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will delete or anonymize personal data when it is no longer needed.

Your Rights

You have the following rights regarding your personal data:

• • Right to access and review your personal data
  • Right to correct or update your personal data
  • Right to delete or anonymize your personal data
  • Right to object to processing or restrict processing

• • Right to data portability (in certain circumstances)

Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:

[email protected]
Vellir, 816 Ölfus, Iceland
+354 480 4800

Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy regularly to stay informed about our data protection practices.